Sonant Voice Conferencing
Page last updated 4/21/20
Sonant is used for voice conferencing. Two versions are provided in the download. The “old” version is represented by a green icon, and the “new” version is blue.
Please review the security reminders prior to use, especially if you use Windows XP. Windows XP is no longer supported by Microsoft and should no longer be used. Security updates are no longer provided, making Windows XP a significant risk.
Windows 7 is also obsolete and Microsoft no longer provides security updates for it. Therefore you should no longer use Windows 7.
The only supported version of Windows is Windows 10. Do not use older versions of Windows.
The majority of Sonant servers require using the “new” version (blue icon).
After installing Sonant you will see two Sonant icons:
- Blue icon (v1.2.3)- For use with newly updated Sonant servers. Use if your project coordinator indicates this is necessary.
- Green icon (v1.1.8) – Use to connect to your existing Sonant conferences.
Windows: First, uninstall the old Sonant program. Next, double-click the newly downloaded program, and follow the installation wizard.
Mac: Delete any existing Sonant icon from your Applications folder. Also, drag the Sonant icon off of your dock. Now double-click the newly downloaded Sonant file. Drag both the Green and the Blue icons into your Applications folder.
Run Sonant for the First Time
Sonant leads you through a setup wizard the first time you run it. Please read each screen carefully, and adjust the sliders as instructed. Pay special attention to the following:
– Check mark “Enable echo cancellation”
– Un-check “Enable positional audio”
– Specify a “Push-to-Talk” key –> Click in this field, then tap the Control key. Then continue on from this screen.
Set Push-to-Talk Key
After installing Sonant, make sure your Push-to-Talk key works. To do this, log in to a Sonant server, and double-click a room name to enter a room. Make sure you are not muted (no mute flag appears in Sonant window). Now press your Control key (which was set as your Push-to-Talk key in the last step). The lips next to your name should turn red as you hold down the Control key. If not, follow these instructions:
Blue and Green versions: Press: Configure–>Settings–>Shortcuts (On Mac computers press: Sonant–>Preferences–>Shortcuts)
- Look for the shortcut as in the image below. If it does not appear, click Add.
- Now click on the word “Unassigned” which just appeared to display the drop-down menu.
- Select “Push-to-Talk” from this drop down menu.
- Now click just below the “Shortcut” column heading (you’ll see the words “Press Shortcut” appear)
- Now tap your Control key. The “Shortcut” field should now say “Control,” just like the image below.
- Press OK to finish.
Green version difference: After clicking the Control key, the “Shortcut” field will say “K:Ctrl” (on Windows computers) when properly set.
Note: If there are two shortcuts, delete one of them (use the “Remove” button). After setting the key properly, the screen should look like this:
Connect to Server
When you run Blue Sonant, you will see a list of servers. This list will be blank the first time you run it. You will need to add a server to get started.
Press “Add New…” and fill in the details as shown in the image below.
Note: The password prompt does not appear when you add a server. You will be prompted for the password after you press CONNECT.
- Enter the info, similar to what is shown below
- Note: Some Sonant servers do not allow SPACES in your “Username”
- John-NY <– valid
- John_Anderson <– valid
- John Anderson <– not valid
- If you see a “Invalid username” prompt when you try to connect, you may enter a name without spaces and connect, but the new name will NOT be permanent.
- To change your user name, or make your username permanent (necessary if you had an invalid name, even if you corrected it while logging in). Follow these steps to change your username so you won’t get an “invalid username” error every time you connect:
- Go back to the server list
- Right-click on the server name
- Select “Edit” (you will see a window like the one shown below)
- Type in a valid username, with no spaces
- Press OK
- When you press CONNECT the first time, you will then be prompted for the password (you will see an invalid password error after you press CONNECT). Enter the password provided by your Sonant administrator. It will be saved, and you will not need to enter it again.
- The first time you connect, you will see a security certificate warning. Click OK or Yes. It will not re-appear.
- Adjust the window size and column widths so you can see the Name and Flags columns (only necessary on Green version).
Using Sonant for Conferences
After the initial installation and configuration use Sonant as follows:
- Load Sonant
- If the server list isn’t visible, press SERVER, CONNECT
- Click on the desired server, then click CONNECT
- To speak, simply hold down the Ctrl key and talk. The “lips” icon next to your name will turn RED while you’re speaking
- Note: Watch the left-side of the window for messages sent during a conference.
- Make sure your mic is not too close to your mouth. It should be level with your mouth, but positioned away to avoid breath noise.
When you temporarily leave, press the Mic button: to mute yourself (or press Audio > Mute). This puts an icon next to your name that shows others that you’re not there (or that you’re not back from SFRT), and they will know to skip you during the reading or discussion.
If you have any questions, please leave a comment below.
MacOS 10.14 “Mojave”
Apple’s Mac operating system, MacOS Mojave, which was released on September 24, 2018, adds some security features that may prevent Sonant from working properly. The “lips” may not turn red next to your name when the mic is activated, and/or the microphone may not function. These issues can be fixed by doing the following:
- Run Sonant (click “Allow” if asked, etc.)
- Run MacOS System Preferences
- Click on Security & Privacy > Privacy > Accessibility
- At the bottom, left of this window, look for a padlock icon. If it appears “locked,” click it, and enter your Mac’s login password to unlock it.
- Checkmark Sonant
- In the left-side column of this same window, click on “Microphone” and checkmark Sonant.
- Close and restart Sonant
If the Sonant icon is not visible on either of these screens, click the “+” button, then navigate to the Applications folder, select Sonant (blue icon), and click “Open.” Now checkmark Sonant as described above.
Using an iPhone / iPad to Connect
An iPad or iPhone can be used to connect to some Sonant servers. The app “Mumble” (by Mikkel Krautz) works well (https://itunes.apple.com/us/app/mumble/id443472808?mt=8).
There are some issues to consider however. Please note:
- The Sonant server you wish to connect to must be configured to allow iPhone access. Contact your Sonant server administrator if you are unable to connect.
- In Mumble, add your Sonant server info in “Favorite Servers.” Click “+” to add the new entry.
- Before connecting, on the Mumble screen click in the upper left: Mumble > Preferences > Transmission, and select “Push-to-talk.” Do NOT use voice-activated or continuous. Use “Push-to-talk.”
- Click “Trust Certificate” when prompted when you log in for the first time.
- If you see errors, like certificate errors, use a username that is slightly different from the name you use on your other computer (contact your server administrator if this doesn’t work) (there is a way to use the same name, if you export your certificate, then import it in Mumble, but that’s beyond the scope of these instructions).
- Hold the large lips icon to talk
- Always use headphones (on PC, Mac, and iPhone, etc.) as consideration to others, to prevent annoying loud echo when more than one person speaks at the same time.
- If you are not participating, mute yourself by clicking the three-line icon on the upper-right corner in the Mumble app, and click “Self-mute.” This will let others know you aren’t participating.